Support tips & articles

  • How to submit a support request via My Esri

    My Esri is the centralized platform that allows you to access all information related to your account: licenses, application downloads, support requests, as well as the status of your tickets, reported bugs, or enhancement requests.

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  • NTv2 transformation from Datum Belge72 to Datum ETRS89 is available

    The Belgian National Geographical Institute provides to users on its website an NTv2 grid for the transformation of geographical data expressed in the Datum Belge72 to the ETRS89 Datum.

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  • How to activate my ArcGIS Online account?

    Do you currently have a maintenance contract for your ArcGIS Desktop? If so, we have good news for you: you can request the activation of ArcGIS Online for your organization and receive a named user AND 100 credits per ArcGIS Desktop license under maintenance. 

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  • Clean uninstall of ArcMap

    The steps on how to perform a complete uninstall of ArcMap.

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