Senior GIS Consultant / Coordinator

Esri BeLux, is a leader in providing advanced location-based solutions to clients in Belgium and Luxembourg. We are committed to leveraging cutting-edge technology to empower our clients and drive innovation across various sectors. Our dynamic and collaborative team is at the heart of our success. 

As a GIS Consultant / Coordinator, you play a central role in bridging client needs with innovative geospatial solutions. Combining coordination, technical insight, and strategic vision, you help deliver impactful projects while building strong, trust-based client relationships.

You play a key role in project management, customer satisfaction and coordination between different internal teams.

Project & Client Coordination

• Oversee key client portfolios, ensuring alignment across internal teams and timely project delivery.
• Facilitate monthly meetings with major clients to:
  • Monitor license rollout progress.
  • Review open support tickets and ensure expectations are met.
  • Capture emerging client needs and strategic priorities.
• Report and align with Account Management, Presales, Support, and Customer Service.
• Maintain clear visibility over ongoing initiatives, identifying risks and roadblocks.
• Leverage internal materials (CSM documentation, support insights) to enhance client discussions.

Technical Point of Contact

• Act as the central interface between clients and internal teams.
• Track commitments, ensure alignment, and proactively share information with stakeholders.
• Build your technical know-how through exposure to real client cases

GIS Consultancy & Delivery

• Inform and inspire clients by understanding their use cases and translate it into GIS possibilities (solutions)
• Contribute to project execution, framework contracts, and user training.
• Support the structured growth of the GIS consulting team in Luxembourg, based on increasing project demand.
• Work closely with subject matter experts on high-profile projects (e.g., UN, GeoBIM, ArcGIS Enterprise).
• Help scale the team by identifying and justifying new FTEs (€150k/FTE budget guideline).

Presales Support

• Assist the sales team in designing and validating GIS solutions.
• Support the creation and delivery of demos and proofs of concept.
• Deliver tailored presentations or technical overviews when required.

Strategic Advisory

• Facilitate strategic workshops to define clients' long-term GIS roadmaps.
• Translate business challenges into actionable geospatial strategies.
• Guide clients in leveraging ArcGIS technology to optimize operations and generate new value.

• You have a Master’s degree in Geography, Bio-engineering, IT, civil or commercial engineering.
• You have experience or strong interest in project coordination, business analysis, and functional consulting.
• You have a solid foundational knowledge and a general understanding of technical components of GIS technology and ideally experience with desktop GIS software.
• You possess the necessary technical understanding to interact effectively with GIS engineers and specialists.
• You have a dynamic spirit and are a teamplayer.
• You have strong interpersonal and communication skills, with the ability to build and establish trustful relationships with our clients.
• You have analytical thinking skills and are passionate about solving challenges.
• You are fluent in French and English, all other languages are a plus (German, Luxemburgs,...).

• A unique opportunity to use your talents in the fascinating and dynamic world of GIS.
• Access to our traineeship program at the Esri Academy, fostering your professional development in an international environment.
• An attractive compensation package.

If you are passionate about sales, enjoy building strong client relationships, and are looking for an exciting opportunity with a leading GIS company, we encourage you to apply!

Please send your CV and a brief cover letter, including your expectations regarding work, company culture, and compensation, to jobs@esribelux.com.